A proper connection is the most basic condition that Mac can access the WD hard drive. Or else the external hard drive would not even show up in Disk Utility. When your Mac can't recognize an external hard drive, you can always do the following quick fixes at the very beginning.
- Mac Won't Recognize Hard Drive
- Mac Doesn't Recognize External Drive
- Pc Won't Recognize External Hard Drive
I recently tried to connect a new LaCie 250 gig external hard drive (D2 Extreme with Triple Interface) to my new PowerBook G4. After plugging the drive into the power source (and the power supply into an outlet), the blue light on the drive went on and it made whirring noises, sounding like it was starting up. Fix Can't Mount External Hard Drive on Mac. Try out the following fixes to resolve some of the common reasons for hard drive not mounting issue on macOS Catalina: 1. Check Storage Drive's Connection. Generally, when you connect an external storage drive to your Mac, it will show up in Desktop, Finder, and Disk Utility. The Mac has the hard drive attached to it but Windows does not as its like having a separate computer but sharing keyboard, screen and mouse like we used to do with the old KVM switches. However if you have configured network settings in bridged mode then the two machines will have different IP addresses and be connected together on a virtual LAN. The Best External Hard Drive Data Recovery Software. While the external hard drive got damaged and did not detect on the computer, after you fix the problem, you should your data back. We will introduce the best external hard drive data recovery to help you retrieve data back.
Does your Mac not recognize a USB drive? Is the USB flash drive not showing up on Mac after inserting it in the USB port? Find solutions here. Download EaseUS Data Recovery Wizard for Mac when you want to recover data from a USB drive not recognized.
Mac Won't Recognize USB, What Should You Do?
Commonly, when you insert a USB drive in the USB port on a Mac computer, the drive will soon appear on the desktop or hide in the Finder, letting you access, view, and manage data on it. Did you come across the situation that no matter how many times you try to connect the USB drive with a Mac computer, the USB drive is not showing up anywhere? Why this time Mac won't recognize a connected USB you may wonder. Though not a usual thing, the issue of an external hard drive or flash drive not showing up on Mac happens sometimes. What should you do in this circumstance? What are the effective solutions to make your USB drive show up again?
This page basically covers all the possible fixes for USB not showing up on Mac, which also applies to the similar issues of other storage devices like an external hard drive not showing up on Mac, flash drive not showing up on Mac, SD card not showing up on Mac, etc. Take a quick glance at the main content and directly jump to the part you're most interested in.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1~4. Some basic check and change settings | 1. Change the connection way 2. Change settings for desktop 3. Change settings for Finder 4. Check system information.Full steps |
Fix 5~8. Repair corrupted USB drive | 1. Reset USB ports 2. Repair in Disk Utility 3. Repair with the terminal 4. Reformat USB drive.Full steps |
Fix 9~10. macOS troubleshooting and manual repair | 1. update macOS and firmware 2. Manual repair service.Full steps |
10 Fixes for USB Not Showing Up on Mac
The reasons behind the problem of a USB device not showing up are various, including the USB port is not working, USB drive corruption, virus infection, macOS faulty, etc. So, to figure out the effective solutions for your own case, you need to take time to have some basic check, exclude the irrelevant issues, identify the potential risk, and finally solve it!
- Important
- As losing the access to data is the most direct impact of Mac not detecting a USB drive, you might need to perform USB data recovery on Mac.
Fix 1. Change the USB-to-Mac connection way
Have you tried to restart your Mac once or twice? Before taking further measures, don't forget the most efficient way to tackle commonplace hardware glitches that arises from time to time. If this operating system restarting fails to solve the current problem, move on to check the physical connectivity issue step by step.
Step 1. Plug the USB drive out from the not working USB port and change to the other USB port. Try all the available USB ports on your Mac.
Step 2. Did you use a USB connection cable or a USB-C adapter? If yes, take the USB drive out, and directly plug it in the USB port.
Step 3. Is there the other Mac computer available to you? If yes, try to connect the USB drive to this computer. Is it showing up normally?
Step 4. For SD card owners, the common way to connect an SD card to a Mac needs a card reader. If changing the USB ports did not work, try to change a card reader for a new round of tests.
The four steps of troubleshooting a USB drive not showing up on Mac are very basic, however, quite helpful in most cases. Each step can help us exclude the issues of a bad/loose connection, a not working USB port, a lack of power, and other superficial phenomenons.
Fix 2. Change settings for Mac detecting an external hard disk on the desktop
Occasionally, your Mac has already recognized the USB flash drive but not shown it on the desktop. Thus, you should go to Finder > Preferences > General and make sure the 'External disks' option is ticked. Then you'll see the USB flash drive showing up on Mac desktop.
Fix 3. Change settings for Mac recognize an external hard disk in the Finder
Finder is the other access for us to check a connected external drive on Mac. If your flash drive or external hard drive is not showing up there, go to Finder > Preferences > Sidebar, and under Locations, you need to tick the option 'External disks'. By selecting this option, we can make sure that the connected external USB hard drive or flash drive will normally show up in the Finder.
Fix 4. Check the USB drive in System Information
When you cannot find the USB drive on the desktop or in the Finder, try to look for it in the System Information section, which is usually a hidden place for average Mac users.
Step 1. Go to Applications > Utilities > System Information.
Step 2. Check if the system detects the USB drive. Click 'USB' on the left panel, and you can also check the USB flash drive information.
Fix 5. Reset USB ports on Mac to detect a USB drive
Step 1. Restart Mac computer, press the Command +Option+P+R keys until the Apple logo appears.
Step 2. Press Command+Option+Esc keys to close all applications that are not responding.
Step 3. Plug the USB which is not showing up to your Mac computer. If it doesn't show up, click Apple icon and select 'Sleep'.
Step 4. Wake up the computer after a few seconds by pressing any key.
Step 5. Shut down the Mac, unplug the power cord, reattach it after 15 seconds.
If this doesn't work, we should suspect the corruption issue at this moment. Don't give up and try to do some repair by yourself.
Fix 6. Repair USB flash drive with First Aid if it doesn't show up
Step 1. Go to Applications > Utilities > Disk Utility.
- Step 2. Select USB flash drive on the left panel of Disk Utility, and click 'First Aid' at the top toolbar and click 'Run'. Disk Utility will repair any errors on the drive automatically.
Step 3. Select the USB drive and click 'Unmount' at the top toolbar, unplug the USB and plug it back in 10-15 seconds.
Fix 7. Check and fix errors in a not recognized USB with Terminal
Step 1. Open Terminal in Utilities, type:diskutil list and press Return.
Step 2. Find the disk number of your USB flash drive, type: diskutil info disk2 and press Return. (Replace 2 with the disk number of your USB flash drive.)
Step 3. Type: diskutil eject disk 2 and press Return.
Step 4. Type: diskutil list and press Return.When the USB disappear from the Terminal list, close the window.
Step 5. Close Terminal and open Console to inspect your drive errors.
Step 6. Click 'Errors and Faults' to check if there are any errors.
Step 7. Reconnect your USB flash drive back to Mac, if no error shows up, your USB flash drive is safe.
Fix 8. Save data and reformat the not showing USB drive
Disk reformatting basically solves many hard drive issues, including the not showing up USB, particularly the time when you are able to see the USB icon but files are not showing. USB drive showing empty makes no sense, so you have to reformat the disk and make it usable again.
Note that reformatting will erase data. As long as the data matters, you need to follow the standard procedure to ensure zero data loss. [1] Download EaseUS Data Recovery Wizard for Mac, the professional Mac data recovery software, to perform a full USB drive data recovery. [2] Reformat the USB drive in Disk Utility.
To format the USB drive in Disk Utility:
Step 1. Go to Utilities and open Disk Utility.
Step 2. Select the not showing up USB flash drive in the Disk Utility sidebar.
Step 3. Click Erase on the top.
Step 4. Finish the necessary information (name, format, and scheme) to format the USB flash drive.
Fix 9. Update your macOS and firmware
Did your Mac's OS keep updating all the time? Chances are that your Mac won't recognize a USB drive, especially after a macOS update. This time, take a close look at the settings whether your Mac is up-to-date. Equally, firmware updates address a variety of hardware issues and the functionality of the USB ports could well be one of them. So, keep your software and firmware up to date will likely make the USB drive show up as normal again.
Fix 10. Send the USB drive to a repair center
Nowadays even the branded USB flash drives are not expensive. If you've tried all the suggested troubleshooting methods, the USB drive is still not showing up on Mac, you have to accept the truth that it's severely damaged and beyond your ability to repair it.
Mac won't recognize a badly damaged flash drive or external hard drive since there is no way to show it up, even temporarily, which makes the data recovery difficult. The last chance for you to rescue data is to send the broken USB drive to a specialized data recovery service center nearby, and let the professionals try their best. You need to prepare for the manual data recovery cost, which is noticeably higher than the software data recovery. Hence, always try the cost-effective plan of using EaseUS Data Recovery Wizard to scan the USB drive for the first attempt.
Step 1. Correctly connect your USB flash drive to your Mac. Launch EaseUS Data Recovery Wizard for Mac. Start selecting the flash drive and click 'Scan' to let the software search lost files on it.
Step 2. After a quick scan and deep scan, all files will be presented in the left panel in the scan results.
Step 3. Select files you want to recover and click the 'Recover Now' button. Don't save the recoverable files to the USB drive itself in case of data overwriting.
Summary :
Sometimes, when you connect an external hard drive to your computer, it might not show up or get recognized. This problem occurs frequently in Mac/Windows 10, and could lead to data loss.
There are some useful fixes to the external hard drive not detected issue. Please read this page to know how to access the drive without data loss.
Quick Navigation :
External Hard Drive Not Showing Up PC
Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. Some people even reported that the external hard drive is showing up in devices but not in my computer. This is not a rare issue; it has ever happened to many people and will be happening to more.
What are the possible causes for external hard drive not showing up on computer issue?
- Insufficient power supply
- Lack of drive letter
- Outdated drivers
- File system issues
- Partition problems
- Dead USB port
- …
In the following content, I'll mainly discuss external hard drive not showing up/recognized on Windows 10 in 2 different situations. After that, I'll tell you what do I do if my hard drive is not detected.
External Hard Drive Not Showing Up in File Explorer
Seagate external hard drive not showing up.
I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. When I connect the drive, it shows in Disk Management and the Safely Remove Hardware icon, but I can't get it to populate in File Explorer. I have not tested on another computer, but I have tested with a different USB cable and was able to connect two other external drives. I did the trial of the Seagate Recovery Suite and was able to see all my files listed, I was just hoping to not have to pay to recover the data (if that's what it boils down to, so be it).- said Corey_23 on Tom's Hardware Forum
It's easy to find that an external hard drive doesn't appear in File Explorer after you connected it to a Windows 10 computer. You should go to open Windows Disk Management to check whether your disk shows up there. If you find the external hard disk showing up in Disk Management as unallocated/not initialized/offline, it would be easy to fix the external hard drive not recognized problem. This is what people described as external hard disk detected but not showing in My Computer.
Please read Recover Data From Disk Shows As Unknown Without Damaging It to learn how to fix this.
External Hard Drive Not Showing Up in Disk Management
Original mac os download. WD external hard drive not recognized Windows 10.
Case 1:
I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. It doesn't show up in My computer, Device Manager or Disk Management. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. The drive works fine on my other computer. It has the WD Unlocker Software built in.- posted by Lagnaetti on Windows 10 Forums, Drivers and Hardware
Obviously, Lagnaetti finds that his external hard drive is not being detected by My computer, Device Manager or even Disk Management. He wants to know how to fix the external hard disk not detected issue. In fact, there are some cases in which an external hard drive doesn't show up due to it being broken physically. Yet, there are still chances that the unrecognized hard disk can be repaired.
In addition, there are also some people who said their PS4 external hard drive is not recognized or Xbox One external hard drive is not detected/not showing up. I suggest that they connect the external hard drive to the computer and check.
How Do I Get Windows 10 to Recognize My External Hard Drive
- Change a USB port.
- Check the drive in Disk Management.
- Run the Troubleshooter.
- Update/uninstall/roll back driver.
- Reinstall USB controllers.
- Enable legacy USB support in BIOS.
- Update system to the latest version.
- Disable USB selective suspend setting.
- Update motherboard chipset drivers.
- Fix the system built-in drivers.
- Kill virus on the computer and external drive.
There are many useful workarounds for fixing the external hard drive not being detected in Windows 10 (how to repair hard disk not detected in Windows 7 is basically the same).
Method 1: Change a USB Port
The most direct reason why an external hard drive is not detected by computer is a broken USB port. You should try to connect the hard drive via another USB port or on another computer. If the USB device not recognized problem is solved, it is the USB port that should be blamed.
Additionally, the USB drive not showing up Windows 10 may also occur when the power supply of a USB port is not sufficient. In this case, I advise you not to use USB hubs because some of them are not able to provide enough power supply to the external hard drive.
Method 2: Check & Fix the Drive in Disk Management
Sometimes, an external hard drive not showing in Windows Explorer could appear in Disk Management. How to open Disk Management:
- Press Windows + X keys.
- Click on Disk Management option from the pop-up menu.
Dropshare 4 4 – secure file sharing tool. What prevents a drive from showing up:
- External hard drive Unallocated
- External hard drive Not Initialized
- External hard drive Offline
- No drive letter
How to fix the problem in the above 4 cases:
Case 1: create a new volume.
- Right click on the unallocated space.
- Choose New Simple Volume (or other volume types you need).
- Click on the Next button in the New Simple Volume Wizard Welcome window.
- Specify the volume size and click Next.
- Finish Assign Drive Letter or Path and click Next.
- Finish Format Partition and click Next.
- Click on the Finish button in the New Simple Volume Wizard Completing window.
- Wait for the operation to complete.
Watch how to Create Partition with MiniTool Partition Wizard.
Case 2: Initialize Disk:
- Right click on the unknown, Not Initialised disk.
- Choose Initialise Disk from the context menu.
- Choose a partition style from MBR and GPT and click on the OK button to confirm.
- Wait for the operation to complete.
Use MiniTool Partition Wizard to Initialize to MBR Disk or Initialize to GPT Disk.
Case 3: set Online:
- Right click on the disk which shows Offline.
- Choose Online from the pop-up menu.
- Wait a second.
Case 4: Change Drive Letter and Paths:
Mac Won't Recognize Hard Drive
- Right click on the disk partition which has no drive letter.
- Choose Change Drive Letter and Paths from the context menu.
- Click on the Add button in the pop-up window.
- Assign a drive letter to the partition and click OK to confirm.
- Wait a second.
Change Drive Letter more easily with MiniTool Partition Wizard.
Do you want to recover your files from external hard drive not detected? If yes, please read the following tutorial.
How to recover files from external hard drive not detected?
Step 1: download MiniTool Power Data Recovery. Then, install and launch it. (To recover files from external hard drive not showing up on Mac, you need Stellar Data Recovery for Mac.)
Step 2: Choose Removable Disk Drive from the main window and select the external hard drive. How to get snapchat on my computer.
Step 3: click on the Scan button to scan the selected external hard drive.
Step 4: browse the scan results during the scan. Alternatively, you can wait until the end of the scan and then select the files you want to restore.
Step 5: press the Save button and choose another drive with enough free space to store the recovered files.
Step 6: press the OK button to confirm the selection and start external hard drive file recovery.
At last, you can check the recovered files to put an end to the recovery work.
Please read this page if your external hard drive seems dead and you need to recover important data from it:
If you are stuck in finding ways to recover files from dead external hard drive efficiently, this passage will be very helpful.
Method 3: Run Troubleshooter
For USB device not recognized in Windows, there is a useful tool to help: Hardware and Device Troubleshooter.
How to run Hardware and Device Troubleshooter:
- Open Settings the way you like.
- Choose Update and Security from Windows Settings panel.
- Go to the Troubleshoot tab.
- Scroll down to choose Hardware and Devices from the right pane.
- Click on the Run the Troubleshooter button.
- Wait for the detecting to complete.
- Once the scan is completed, Windows will list the found issues.
- You should choose the issue you want to fix and click Next.
Method 4: Fix Device Driver Problems
You can open Device Manager to check and fix the issue.
- Press Start + X keys on the keyboard.
- Choose Device Manager from the pop-up menu.
- Expand Disk drives option.
- Right click on the problematic drive.
- Choose from Update driver, Uninstall device and Properties.
- Finish the rest steps by looking at system prompt.
- The Update driver feature helps to fix the USB drive not recognized problem due to a corrupted/outdated device driver.
- The Uninstall device feature is used to uninstall your USB external hard drive with the issue. After that, you should remove the USB device from the computer and then reconnect it after at least 1 minute. This is useful when your USB driver has become unstable or corrupt.
- The Properties feature will help you further diagnose the problem by looking at the error Besides, you can choose to Roll Back Driver by shifting to Driver tab after clicking Properties.
Method 5: Reinstall USB Controllers
Also, you should open Device Manager using the above method or other ways you like. Then, finish the following steps:
- Find and expand Universal Serial Bus controllers.
- Right click on a device and choose Uninstall device from the context menu.
- Click on the Uninstall button in the pop-up window.
- Repeat step 2 and step 3 to uninstall all devices under Universal Serial Bus controllers.
- Restart your computer and Windows will install the USB controllers automatically.
Method 6: Enable Legacy USB Support
Sometimes, you may find your hard disk not detected in BIOS. This may be caused by the disabled Legacy USB Support.
Mac Doesn't Recognize External Drive
How to enable USB support:
- Restart your PC.
- Press the corresponding button to enter the BIOS utility.
- Shift to Advanced tab.
- Choose USB Configuration.
- Select Legacy USB Support and set it to be Enabled.
- Exit and save changes.
It's not an easy task to recover data from a hard disk that is not detected in BIOS especially when the disk is an internal one. The good news is MiniTool Power Data Recovery bootable edition provides an easy way to recover data when the PC won't start. As for how to recover data from undetected internal hard disk step by step, please read:
If you're stuck in the data recovery from corrupted internal hard disk, the solutions and software provided here will be of great help.
Method 7: Install the Latest Windows Updates
This method has the same functionality as the Update driver.
- Type Windows Update into the Cortana search box.
- Select Check for updates from the Best match.
- Click on the Check for updates button and wait.
- Finish the rest operations according to prompts.
If you find some files get lost after Windows Update, please use MiniTool Power Data Recovery to recover data at once.
Method 8: Disable USB Selective Suspend Setting
- Type power plan into the Cortana search box.
- Select Choose a power plan from the search result.
- Click Change plan settings next to the plan used currently.
- Click Change advanced power settings.
- Find USB settings and click on the + button to expand it.
- Click on the + button to expand USB selective suspend setting.
- Change Setting to be Disabled.
- Click on the Apply button to confirm and click on the OK button to close.
Method 9: Install the Latest Chipset Drivers for Motherboard
- Look for the documentation of your computer to find the name of the motherboard manufacturer.
- Visit the website of the manufacturer.
- Find the drivers proper for your motherboard and install it on your computer.
Method 10: Repair the System Built-in Drivers
- Press F8 or another button to enter the safe mode during the boot process; select restart or shut down the computer and power on it later to enter the normal mode (to repair the registry).
- If the problem persists, please enter safe mode again to choose System Restore in order to restore your system to an earlier point when there's no such problem.
- If the problem persists, please use the system disk to repair; open the command prompt, enter SFC / scannow, press Enter and insert the original system disk to repair the system
- If the problem persists, please set the CD-ROM as the first boot device in the BIOS; then, insert the system installation disc and press R key to select repair installation.
- If the problem still persists, I advise you to reinstall your OS.
Method 11: Run Anti-virus Program
If your PC is attacked by virus, unfortunately, any external hard drive connected to this PC will be affected. The virus may cause the external hard drive not showing issue. Please run anti-virus software to kill the virus and get Windows 10 to recognize your external hard drive.
RECOMMENDATION:
To recover data from virus infected external hard drive, you can try using MiniTool Power Data Recovery because of its excellent performance, high security, and simple operations. How to recover files after virus attack:
I feel glad to share solutions with users to help them recover files deleted by virus attack quickly and safely.
How to Fix: External Hard Disk Detected But Not Opening
There are also some people saying that their external hard drive could be detected by Windows, but can't be opened. The most direct reason is the file system problem.
When the file system of your hard drive is not supported by Windows, you won't be able to access the drive. For instance, Windows gives no support for the ext4 file system (designed for Linux) and the HFS + file system (designed for Mac).
After clicking on the drive, you'll be asked to format the disk before you can use it.
- If you choose Format, you should know that all your data saved here will be lost.
- If you choose Cancel, you will see the message: The volume does not contain a recognized file system.
Actually, themost common causes are:
- The file system is damaged.
- The file system is not supported.
- The drive becomes RAW.
- The parameter is incorrect.
- The file or directory is corrupted and unreadable.
- …
2 Methods for Solving External Hard Disk Detected But Not Opening
- Run CHKDSK in Command Prompt.
- Reformat the drive by using MiniTool Partition Wizard.
There are two useful methods for fixing the external hard drive detected but not opening error: run CHKDSK and format the drive.
Method 1: run CHKDSK.
- Type cmd into the Cortana search box on the taskbar (what if Windows 10 taskbar is not working?).
- Right click on Command Prompt from the search result.
- Choose Run as administrator from the context menu.
- Choose Yes in the User Account Control window.
- Type chkdsk /r * (* stands for the drive letter) and press Enter.
- Wait for the stages to complete.
Method 2: format the drive.
- Launch MiniTool Partition Wizard.
- Select the drive with an unsupported file system.
- Choose Partition from the menu bar and choose Format from the submenu.
- Choose NTFS or FAT32 as the new file system.
- Click on the OK button to confirm.
- Press the Apply button in the main software window.
- Choose Yes in the pop-up window to apply pending changes.
- Wait for operations to complete.
- Click on the OK button in the Successful window.
Click to see Format Partition Tutorial.
Conclusion
Though it may seem strange, it is not a rare problem that the external hard drive is not showing up/recognized/detected. There are many factors that could lead to this problem. When you find that your external hard drive is not showing up in your computer, please use the methods mentioned above to help your computer recognize the hard drive. You can also refer to this post to learn how to recover data from your external hard drive in different ways.